Articles

Check out our entire selection of articles to learn about the issues that affect you and find solutions for your top challenges.

  • Tips on Introducing Value-Based Quality Care to the Day-to-Day Operations of Your Organization

    Tips on Introducing Value-Based Quality Care to the Day-to-Day Operations of Your Organization

    As healthcare continues to embrace value-based care, it’s increasingly important for organization leaders to be on-trend. Those who can quickly implement this way of thinking and operating will...

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  • Why We Need Data: Understanding How Healthcare IT Improves the Patient, Provider and Payer Experience

    Why We Need Data: Understanding How Healthcare IT Improves the Patient, Provider and Payer Experience

    Manual processes increase the risk that a healthcare organization wastes time, makes mistakes and misses out on potential earnings. They can hinder the patient experience and put a strain on...

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  • Why More Utilization of Data Can Lead to Fewer Denied Claims

    Why More Utilization of Data Can Lead to Fewer Denied Claims

    Denied claims negatively impact your financial performance, put more stress on your billers and hinder the patient experience. However, most denied claims can be prevented! There’s no reason to...

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  • 3 Ways to Make Your Eligibility Verification Process More Efficient

    3 Ways to Make Your Eligibility Verification Process More Efficient

    Eligibility verification is the first step in the revenue cycle – and arguably, the most important. Without an efficient verification process, it’s hard to communicate with payers and determine...

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  • How to Reduce A/R Days and Increase Revenue Cycle Management Efficiency

    How to Reduce A/R Days and Increase Revenue Cycle Management Efficiency

    It doesn’t matter how many patients walk through your doors if you’re only receiving a small percentage of payments. You can work hard and provide exceptional care, but as far as your bottom line...

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  • 4 Infection Prevention and Control Tips to Use in Your Organization

    4 Infection Prevention and Control Tips to Use in Your Organization

    There’s more to maintaining the health of your patients than treating them for their existing conditions. Providing a high level of quality care also means keeping them safe from additional health...

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  • Reducing Overtime Pay and Understaffed Shifts – A Closer Look at How to Better Manage Your Team

    Reducing Overtime Pay and Understaffed Shifts – A Closer Look at How to Better Manage Your Team

    Working overtime hurts employee morale. It causes staff burnout and hinders the patient experience, which can also occur when a shift is understaffed. There’s often a correlation between these two...

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  • Adjusting to Tech-savvy Millennials in the Healthcare Workforce

    Adjusting to Tech-savvy Millennials in the Healthcare Workforce

    Millennials are now the largest population of working Americans. This generation makes up 34% of the nation’s workforce, and many millennials are either already part of a healthcare organization...

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  • How to Better Educate Patients About Their Coverage Rights and Payment Responsibilities

    How to Better Educate Patients About Their Coverage Rights and Payment Responsibilities

    Many healthcare consumers experience confusion and stress regarding their insurance coverage and payment responsibilities. They often have questions about when payments are due, how much they’re...

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  • Clean It Up: 3 Tips to Transform Your Claims Efficiency

    Clean It Up: 3 Tips to Transform Your Claims Efficiency

    All healthcare providers want clean claims, but not all billing teams have the right tools and practices to operate efficiently. They may be working manually, taking too long to complete prior...

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  • The High Cost of Not Resubmitting Denied Low-value Claims

    The High Cost of Not Resubmitting Denied Low-value Claims

    Most billers would rather work on fresh claims than to go back and forth with payers to settle denied or partially-paid claims – especially if the new claims are for high-value services. This...

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  • More Money, Less Hassle: A Closer Look at the Value of Advanced Payment Practices

    More Money, Less Hassle: A Closer Look at the Value of Advanced Payment Practices

    A high-performing billing office is one that rarely sees denied or rejected claims, makes few mistakes and has a thorough understanding of the payers they work with. It’s one that operates at top...

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  • 3 Staff Retention Strategies You Need to Start Using

    3 Staff Retention Strategies You Need to Start Using

    As of 2017, the average rate of healthcare staff turnover was 20.6% – a number calculated out of 11 million employees in an array of different healthcare markets and job functions. From 2017 to...

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  • How to Prevent Information Overload in the Workplace

    How to Prevent Information Overload in the Workplace

    Between gathering and verifying patient data, keeping up with new regulations and managing the day-to-day operations of your organization, there’s a good chance your staff is experiencing...

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  • 3 Billing Mistakes You Can’t Afford to Make Anymore

    3 Billing Mistakes You Can’t Afford to Make Anymore

    It’s hard to grow your business if it takes forever to process claims. The longer you wait for payments to come through, the more you have to put off investing in new initiatives like expanding...

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  • From Paper to Digital: Key Steps to Take in Your Transition to an Automated Workflow

    From Paper to Digital: Key Steps to Take in Your Transition to an Automated Workflow

    The first step in transitioning to an automated workflow is recognizing the need to move on from manual tasks. But, once you identify the processes you’d like to improve, it can be challenging to...

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  • Outsourcing Operations: 5 Questions to Ask When Selecting a Vendor

    Outsourcing Operations: 5 Questions to Ask When Selecting a Vendor

    You’ve decided it’s time to lighten up your workflow and invest in outsourced processes – now what? First, you need to clearly identify what pieces of your workflow you want to automate or have a...

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  • How to Maximize Cash Flow and Minimize Manual Tasks

    How to Maximize Cash Flow and Minimize Manual Tasks

    How much of your team’s workflow involves manual tasks? Are you constantly running into issues like denied claims, scheduling conflicts or coding mistakes on patient forms? These are just a few of...

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  • Is Medical Billing Outsourcing Right for You?

    Is Medical Billing Outsourcing Right for You?

    It’s no secret that you need an efficient medical billing process to succeed. However, just because the process you currently have in place is working, it doesn’t mean there isn’t room to improve....

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  • The Key Pillars of a Strong Workplace Culture

    The Key Pillars of a Strong Workplace Culture

    Can you list your company values off the top of your head? Do you know anything about your team members beyond their name and what they do at the company? If you answered “no” to either of these...

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