Articles

Check out our entire selection of articles to learn about the issues that affect you and find solutions for your top challenges.

  • 5 hidden remittance problems that are holding you back — and how to fix them

    5 hidden remittance problems that are holding you back — and how to fix them

    How much are your remittances costing you? You may have hidden inefficiencies draining your time, labor and revenue. If any of the following issues sound familiar, you could benefit from a...

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  • 3 ways to boost patient satisfaction and financial performance

    3 ways to boost patient satisfaction and financial performance

    When you think of patient satisfaction, patient payments is probably not the first thing that comes to mind. But, if you take a deeper look into your patient payment processes, you’ll find a lot...

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  • 3 Revenue Cycle Management Mistakes that Drain Revenue

    3 Revenue Cycle Management Mistakes that Drain Revenue

    Healthcare organizations have various metrics that help define and measure success. With so many moving parts, how do you determine what to prioritize? A strong and efficient revenue cycle is the...

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  • Market Share Made Simple: How Predictive Analytics and Insights Strengthen Your Competitive Advantage

    Market Share Made Simple: How Predictive Analytics and Insights Strengthen Your Competitive Advantage

    What do predictive analytics and insights have to do with getting more hospital referrals? When you brainstorm ways to gain more referral sources, what comes to mind first? You may think of...

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  • 4 Smart Ways to Prepare for PDPM

    4 Smart Ways to Prepare for PDPM

    The Patient-Driven Payment Model (PDPM) that goes into effect on October 1 is the largest financial change the industry has seen in 20 years. The Centers for Medicare and Medicaid Services (CMS)...

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  • How to Keep Claims Denials from Affecting Your Revenue Cycle

    How to Keep Claims Denials from Affecting Your Revenue Cycle

    Claims denials happen throughout the revenue cycle, but often their origins are at the very beginning, the moment a patient seeks treatment. What’s driving the denials? According to the Journal of...

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  • Three Revenue Cycle Management Tips to Simplify Your Medicare Claims

    Three Revenue Cycle Management Tips to Simplify Your Medicare Claims

    Revenue cycle management should be a priority throughout the patient’s journey — from the moment a patient walks in to receive healthcare services, to the moment that patient pays their final...

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  • How to Improve Quality Care Levels Using Patient Data

    How to Improve Quality Care Levels Using Patient Data

    How can your post-acute care facility stand out in a saturated and highly competitive healthcare market? By improving your quality care levels, you can make your organization more attractive to...

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  • 5 Simple, Yet Effective Ways to Decrease Billing Mistakes

    5 Simple, Yet Effective Ways to Decrease Billing Mistakes

    Billing mistakes can cost your organization a lot of revenue. From increased days in A/R to claims rejections, you may be surprised at just how much money you’re leaving on the table. Fortunately,...

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  • Workforce Management 101: How Interactive Staff Scheduling Reduces Turnover

    Workforce Management 101: How Interactive Staff Scheduling Reduces Turnover

    Staff turnover can sometimes have a snowball effect. One person becomes frustrated or unhappy and leaves the organization, followed by another and so on. Turnover and instability (real or...

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  • New NPI Verification Process for Eligibility Inquiries Set to Begin

    New NPI Verification Process for Eligibility Inquiries Set to Begin

    After years of delays, the process for verifying eligibility will soon change for healthcare providers throughout the country. CMS is migrating hospital, home healthcare, hospice and skilled...

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  • Key Benefits of Incorporating “Shout Outs” Into Your Workforce Management Strategy

    Key Benefits of Incorporating “Shout Outs” Into Your Workforce Management Strategy

    Have you patted someone on the back today? Is that a regular occurrence at your organization? Employee recognition or “shout outs” can go a long way to improve staff satisfaction and retention –...

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  • How to Track and Improve Billing Patterns with Predictive Analytics and Insights

    How to Track and Improve Billing Patterns with Predictive Analytics and Insights

    Predictive analytics can do a lot for your facility. With a deeper, more accurate view into your billing patterns, you can see trends in billing mistakes, claims denials and other patterns that...

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  • How to Transition to PDPM Without Missing a Beat

    How to Transition to PDPM Without Missing a Beat

    The patient-driven payment model (PDPM) goes into effect in just a few months. Skilled nursing facilities (SNF) have until October 1 to make the transition. Is your facility ready? Established by...

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  • How Value-Based Care Is Impacting Standard Patient Pay Practices

    How Value-Based Care Is Impacting Standard Patient Pay Practices

    Value-based care is all about doing what’s best for the patient and promoting better outcomes. This method of care uses patient well-being as a guide for payment, rather than the number of...

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  • How a Few Simple Patient Pay Improvements Transform the Treatment Experience

    How a Few Simple Patient Pay Improvements Transform the Treatment Experience

    Patient treatment begins the second a new patient makes an appointment. It continues as they interact with admissions staff, billers, care providers and specialists. No matter who they’re...

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  • How Predictive Analytics Create Long-term Patient Care Improvements

    How Predictive Analytics Create Long-term Patient Care Improvements

    It’s hard to plan long-term care improvements when you’re focused on the immediate needs of the present. Between attending to patient emergencies, making time to see new patients and managing the...

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  • How to Decrease Your Rate of Rejected Claims

    How to Decrease Your Rate of Rejected Claims

    Imagine if you went into a patient visit knowing that you wouldn’t receive payment for your work. Would you invest as much time on that patient? Would you hope to see their name on your schedule...

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  • The Impact of Patient Satisfaction on Your Revenue Cycle

    The Impact of Patient Satisfaction on Your Revenue Cycle

    The value you offer patients has a direct effect on the revenue you collect. This applies to all healthcare organizations, but unfortunately, not all providers understand the impact patient...

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  • Skilled Nursing and Infection Prevention: 3 Strategies to Start Using Right Away

    Skilled Nursing and Infection Prevention: 3 Strategies to Start Using Right Away

    When did your facility last experience an infection outbreak? How many patients did it affect? In the United States, 1 in 3 million serious infections occur in long-term care facilities – and of...

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