ABILITY Blog

Read the latest on healthcare billing, admissions, revenue cycle management, and other industry trends.

  • Workforce Management 101: How Interactive Staff Scheduling Reduces Turnover

    Workforce Management 101: How Interactive Staff Scheduling Reduces Turnover

    Staff turnover can sometimes have a snowball effect. One person becomes frustrated or unhappy and leaves the organization, followed by another and so on. Turnover and instability (real or...

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  • New NPI Verification Process for Eligibility Inquiries Set to Begin

    New NPI Verification Process for Eligibility Inquiries Set to Begin

    After years of delays, the process for verifying eligibility will soon change for healthcare providers throughout the country. CMS is migrating hospital, home healthcare, hospice and skilled...

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  • Key Benefits of Incorporating “Shout Outs” Into Your Workforce Management Strategy

    Key Benefits of Incorporating “Shout Outs” Into Your Workforce Management Strategy

    Have you patted someone on the back today? Is that a regular occurrence at your organization? Employee recognition or “shout outs” can go a long way to improve staff satisfaction and retention –...

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  • How to Track and Improve Billing Patterns with Predictive Analytics and Insights

    How to Track and Improve Billing Patterns with Predictive Analytics and Insights

    Predictive analytics can do a lot for your facility. With a deeper, more accurate view into your billing patterns, you can see trends in billing mistakes, claims denials and other patterns that...

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  • How to Transition to PDPM Without Missing a Beat

    How to Transition to PDPM Without Missing a Beat

    The patient-driven payment model (PDPM) goes into effect in just a few months. Skilled nursing facilities (SNF) have until October 1 to make the transition. Is your facility ready? Established by...

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  • How Value-Based Care Is Impacting Standard Patient Pay Practices

    How Value-Based Care Is Impacting Standard Patient Pay Practices

    Value-based care is all about doing what’s best for the patient and promoting better outcomes. This method of care uses patient well-being as a guide for payment, rather than the number of...

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  • How a Few Simple Patient Pay Improvements Transform the Treatment Experience

    How a Few Simple Patient Pay Improvements Transform the Treatment Experience

    Patient treatment begins the second a new patient makes an appointment. It continues as they interact with admissions staff, billers, care providers and specialists. No matter who they’re...

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  • How Predictive Analytics Create Long-term Patient Care Improvements

    How Predictive Analytics Create Long-term Patient Care Improvements

    It’s hard to plan long-term care improvements when you’re focused on the immediate needs of the present. Between attending to patient emergencies, making time to see new patients and managing the...

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  • How to Decrease Your Rate of Rejected Claims

    How to Decrease Your Rate of Rejected Claims

    Imagine if you went into a patient visit knowing that you wouldn’t receive payment for your work. Would you invest as much time on that patient? Would you hope to see their name on your schedule...

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  • The Impact of Patient Satisfaction on Your Revenue Cycle

    The Impact of Patient Satisfaction on Your Revenue Cycle

    The value you offer patients has a direct effect on the revenue you collect. This applies to all healthcare organizations, but unfortunately, not all providers understand the impact patient...

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  • Skilled Nursing and Infection Prevention: 3 Strategies to Start Using Right Away

    Skilled Nursing and Infection Prevention: 3 Strategies to Start Using Right Away

    When did your facility last experience an infection outbreak? How many patients did it affect? In the United States, 1 in 3 million serious infections occur in long-term care facilities – and of...

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  • Continuing the Care Cycle: 3 Things You Can Learn from Tracking Patient Data

    Continuing the Care Cycle: 3 Things You Can Learn from Tracking Patient Data

    Patient care is an ongoing effort. Its success relies heavily on regular caretaker interventions, and it’s partially dependent on how invested a patient is in their well-being. Patient data also...

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  • 3 Healthcare IT Trends to Watch This Year

    3 Healthcare IT Trends to Watch This Year

    It’s easy to see how the relationship between technology and healthcare can benefit providers and patients in theory. But, it’s much harder for healthcare leaders to determine the most effective...

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  • How Predictive Analytics and Insights Can Improve Market Share

    How Predictive Analytics and Insights Can Improve Market Share

    The post-acute care market is becoming more competitive every day. Hospitals’ selectiveness in referral networks is increasing as multiple new providers enter the market. This means your...

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  • Tips on Introducing Value-Based Quality Care to the Day-to-Day Operations of Your Organization

    Tips on Introducing Value-Based Quality Care to the Day-to-Day Operations of Your Organization

    As healthcare continues to embrace value-based care, it’s increasingly important for organization leaders to be on-trend. Those who can quickly implement this way of thinking and operating will...

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  • Why We Need Data: Understanding How Healthcare IT Improves the Patient, Provider and Payer Experience

    Why We Need Data: Understanding How Healthcare IT Improves the Patient, Provider and Payer Experience

    Manual processes increase the risk that a healthcare organization wastes time, makes mistakes and misses out on potential earnings. They can hinder the patient experience and put a strain on...

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  • Why More Utilization of Data Can Lead to Fewer Denied Claims

    Why More Utilization of Data Can Lead to Fewer Denied Claims

    Denied claims negatively impact your financial performance, put more stress on your billers and hinder the patient experience. However, most denied claims can be prevented! There’s no reason to...

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  • 3 Ways to Make Your Eligibility Verification Process More Efficient

    3 Ways to Make Your Eligibility Verification Process More Efficient

    Eligibility verification is the first step in the revenue cycle – and arguably, the most important. Without an efficient verification process, it’s hard to communicate with payers and determine...

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  • How to Reduce A/R Days and Increase Revenue Cycle Management Efficiency

    How to Reduce A/R Days and Increase Revenue Cycle Management Efficiency

    It doesn’t matter how many patients walk through your doors if you’re only receiving a small percentage of payments. You can work hard and provide exceptional care, but as far as your bottom line...

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  • 4 Infection Prevention and Control Tips to Use in Your Organization

    4 Infection Prevention and Control Tips to Use in Your Organization

    There’s more to maintaining the health of your patients than treating them for their existing conditions. Providing a high level of quality care also means keeping them safe from additional health...

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