ABILITY Blog

Read the latest on healthcare billing, admissions, revenue cycle management, and other industry trends.

  • What is revenue cycle management in healthcare?

    What is revenue cycle management in healthcare?

    Revenue cycle management (RCM) in healthcare is the fiscal process that guides the identification, management and collection of payments for patient services. The process begins with patient...

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  • Reducing the high cost of overtime

    With so much attention on data – from strategies and ownership to data centralization, integration, mining and ethics  – it can be easy to overlook the power of simple data sets. Staffing...

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  • Improve staff-manager relationships with collaborative scheduling

    A healthy relationship between staff members and their manager can positively impact turnover rates, vacancy rates, percentage of sick calls, quality of work and staff satisfaction scores. With so...

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  • Visibility and access are key to making strong, data-driven decisions

    Data-driven or evidence-based decision-making is a must in today’s world of staffing and scheduling. We use data to inform decisions, track the impact of decisions, defend decisions, and identify...

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  • 7 revenue cycle management best practices

    7 revenue cycle management best practices

    We understand that your focus is (and should be) caring for your patients. But we also understand that patient care cannot happen without processes in place to ensure proper payment of expenses....

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  • How to check Medicare status quickly and easily

    How to check Medicare status quickly and easily

    For physician practices, hospitals and all healthcare organizations, streamlining your revenue cycle management is critical. One of the best ways to recoup payments faster is with up-front...

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  • Skipping meals and bathroom breaks: Are your nurses putting their health at stake?

    Skipping meals and bathroom breaks: Are your nurses putting their health at stake?

    If 2020 has taught us anything, it’s that nurses rise to the challenge during times of crisis. For months, we’ve heard heroic stories of nurses playing pivotal roles in the pandemic response and...

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  • Three tips for better nurse engagement that drives quality care

    Three tips for better nurse engagement that drives quality care

    Nurses are the heart of every healthcare organization. Not only are they passionate about providing expert care, they are also educators, counselors and their patients’ strongest advocates. While...

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  • The three priorities nursing leaders should have for the rest of the year

    The three priorities nursing leaders should have for the rest of the year

    This year has been a roller coaster so far, with influenza and COVID-19 wreaking havoc in healthcare facilities across the country and world. While many of us may still be in recovery – or even...

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  • Skilled nursing facilities to receive break on reporting staffing data

    Skilled nursing facilities to receive break on reporting staffing data

    The Centers for Medicare & Medicaid Services (CMS) has extended timeline requirements for reporting direct staffing data in skilled nursing facilities. The extension is part of a series of blanket...

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  • CMS temporarily lifts MDS reporting timeline

    CMS temporarily lifts MDS reporting timeline

    Skilled nursing facilities will see the timeline requirements for reporting the Minimum Data Set (MDS) to the Centers for Medicare & Medicaid Services (CMS) extended as they work to keep residents...

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  • CMS waives hospitalization requirement for SNF patients

    CMS waives hospitalization requirement for SNF patients

    The Centers for Medicare & Medicaid Services (CMS) has announced it will waive several requirements for SNF residents impacted by COVID-19. The measures, which were announced at the end of April,...

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  • CMS places SNF inspection scores on temporary hold

    CMS places SNF inspection scores on temporary hold

    To help protect skilled nursing facilities against COVID-19 outbreaks, the Centers for Medicare & Medicaid Services (CMS) began focusing inspections on infection control programs in March. With...

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  • Four best practices for nurturing a collaborative nursing culture

    Four best practices for nurturing a collaborative nursing culture

    True collaboration – where joint communication and decision making occur among all the members of a healthcare team – is a cornerstone of quality care. Studies have shown healthcare teams who do...

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  • 3 statistics your patients wish you knew about patient payments

    3 statistics your patients wish you knew about patient payments

    Your patients are always your first priority. That said, to best serve them, you need to maintain a financially successful organization. And, with increasing patient responsibility across...

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  • How to tell nurses they can’t have the day off

    How to tell nurses they can’t have the day off

    Nurses work hard and they deserve a break. That’s why it can be especially troubling when you have to deny them a weekend or holiday off. Or when you can’t accommodate a last-minute shift change...

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  • Empower your nurses to focus on resident-centered care

    Empower your nurses to focus on resident-centered care

    Nurses are the frontline of resident care – they spend more time at the bedsides of those in their care than most other healthcare team members. No one knows better than a skilled nursing...

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  • 3 proven ways to show nurses appreciation

    3 proven ways to show nurses appreciation

    Being a nurse is a hard, often thankless job – and with the World Health Organization (WHO) designating 2020 the International Year of the Nurse and Midwife – we want to do our part to help you...

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  • How to support your nursing team to elevate resident care

    How to support your nursing team to elevate resident care

    As quality of care takes the forefront of how skilled nursing facilities are evaluated and reimbursed, nurses increasingly face more complex challenges. They are caring for higher acuity...

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  • Rising patient financial responsibility and your revenue cycle management

    Rising patient financial responsibility and your revenue cycle management

    Until just a few years ago, patient payments were not necessarily the highest priority for healthcare organizations attempting to capture more revenue. Today, though, patient financial...

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