ABILITY Blog
Read the latest on healthcare billing, admissions, revenue cycle management, and other industry trends.
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Read Article3 ways to boost patient satisfaction and financial performance
When you think of patient satisfaction, patient payments is probably not the first thing that comes to mind. But, if you take a deeper look into your patient payment processes, you’ll find a lot...
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Read Article3 Revenue Cycle Management Mistakes that Drain Revenue
Healthcare organizations have various metrics that help define and measure success. With so many moving parts, how do you determine what to prioritize? A strong and efficient revenue cycle is the...
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Read ArticleMarket Share Made Simple: How Predictive Analytics and Insights Strengthen Your Competitive Advantage
What do predictive analytics and insights have to do with getting more hospital referrals? When you brainstorm ways to gain more referral sources, what comes to mind first? You may think of...
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Read Article4 Smart Ways to Prepare for PDPM
The Patient-Driven Payment Model (PDPM) that goes into effect on October 1 is the largest financial change the industry has seen in 20 years. The Centers for Medicare and Medicaid Services (CMS)...
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Read ArticleHow to Keep Claims Denials from Affecting Your Revenue Cycle
Claims denials happen throughout the revenue cycle, but often their origins are at the very beginning, the moment a patient seeks treatment. What’s driving the denials? According to the Journal of...
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Read ArticleThree Revenue Cycle Management Tips to Simplify Your Medicare Claims
Revenue cycle management should be a priority throughout the patient’s journey — from the moment a patient walks in to receive healthcare services, to the moment that patient pays their final...
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Read ArticleHow to Improve Quality Care Levels Using Patient Data
How can your post-acute care facility stand out in a saturated and highly competitive healthcare market? By improving your quality care levels, you can make your organization more attractive to...
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Read Article5 Simple, Yet Effective Ways to Decrease Billing Mistakes
Billing mistakes can cost your organization a lot of revenue. From increased days in A/R to claims rejections, you may be surprised at just how much money you’re leaving on the table. Fortunately,...
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Read ArticleWorkforce Management 101: How Interactive Staff Scheduling Reduces Turnover
Staff turnover can sometimes have a snowball effect. One person becomes frustrated or unhappy and leaves the organization, followed by another and so on. Turnover and instability (real or...
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Read ArticleNew NPI Verification Process for Eligibility Inquiries Set to Begin
After years of delays, the process for verifying eligibility will soon change for healthcare providers throughout the country. CMS is migrating hospital, home healthcare, hospice and skilled...
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Read ArticleKey Benefits of Incorporating “Shout Outs” Into Your Workforce Management Strategy
Have you patted someone on the back today? Is that a regular occurrence at your organization? Employee recognition or “shout outs” can go a long way to improve staff satisfaction and retention –...
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Read ArticleHow to Track and Improve Billing Patterns with Predictive Analytics and Insights
Predictive analytics can do a lot for your facility. With a deeper, more accurate view into your billing patterns, you can see trends in billing mistakes, claims denials and other patterns that...
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Read ArticleHow to Transition to PDPM Without Missing a Beat
The patient-driven payment model (PDPM) goes into effect in just a few months. Skilled nursing facilities (SNF) have until October 1 to make the transition. Is your facility ready? Established by...
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Read ArticleHow Value-Based Care Is Impacting Standard Patient Pay Practices
Value-based care is all about doing what’s best for the patient and promoting better outcomes. This method of care uses patient well-being as a guide for payment, rather than the number of...
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Read ArticleHow a Few Simple Patient Pay Improvements Transform the Treatment Experience
Patient treatment begins the second a new patient makes an appointment. It continues as they interact with admissions staff, billers, care providers and specialists. No matter who they’re...
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Read ArticleHow Predictive Analytics Create Long-term Patient Care Improvements
It’s hard to plan long-term care improvements when you’re focused on the immediate needs of the present. Between attending to patient emergencies, making time to see new patients and managing the...
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Read ArticleHow to Decrease Your Rate of Rejected Claims
Imagine if you went into a patient visit knowing that you wouldn’t receive payment for your work. Would you invest as much time on that patient? Would you hope to see their name on your schedule...
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Read ArticleThe Impact of Patient Satisfaction on Your Revenue Cycle
The value you offer patients has a direct effect on the revenue you collect. This applies to all healthcare organizations, but unfortunately, not all providers understand the impact patient...
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Read ArticleSkilled Nursing and Infection Prevention: 3 Strategies to Start Using Right Away
When did your facility last experience an infection outbreak? How many patients did it affect? In the United States, 1 in 3 million serious infections occur in long-term care facilities – and of...
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Read ArticleContinuing the Care Cycle: 3 Things You Can Learn from Tracking Patient Data
Patient care is an ongoing effort. Its success relies heavily on regular caretaker interventions, and it’s partially dependent on how invested a patient is in their well-being. Patient data also...
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