ABILITY Blog

Read the latest on healthcare billing, admissions, revenue cycle management, and other industry trends.

  • How Predictive Analytics Create Long-term Patient Care Improvements

    How Predictive Analytics Create Long-term Patient Care Improvements

    It’s hard to plan long-term care improvements when you’re focused on the immediate needs of the present. Between attending to patient emergencies, making time to see new patients and managing the...

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  • How to Decrease Your Rate of Rejected Claims

    How to Decrease Your Rate of Rejected Claims

    Imagine if you went into a patient visit knowing that you wouldn’t receive payment for your work. Would you invest as much time on that patient? Would you hope to see their name on your schedule...

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  • The Impact of Patient Satisfaction on Your Revenue Cycle

    The Impact of Patient Satisfaction on Your Revenue Cycle

    The value you offer patients has a direct effect on the revenue you collect. This applies to all healthcare organizations, but unfortunately, not all providers understand the impact patient...

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  • Skilled Nursing and Infection Prevention: 3 Strategies to Start Using Right Away

    Skilled Nursing and Infection Prevention: 3 Strategies to Start Using Right Away

    When did your facility last experience an infection outbreak? How many patients did it affect? In the United States, 1 in 3 million serious infections occur in long-term care facilities – and of...

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  • Continuing the Care Cycle: 3 Things You Can Learn from Tracking Patient Data

    Continuing the Care Cycle: 3 Things You Can Learn from Tracking Patient Data

    Patient care is an ongoing effort. Its success relies heavily on regular caretaker interventions, and it’s partially dependent on how invested a patient is in their well-being. Patient data also...

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  • 3 Healthcare IT Trends to Watch This Year

    3 Healthcare IT Trends to Watch This Year

    It’s easy to see how the relationship between technology and healthcare can benefit providers and patients in theory. But, it’s much harder for healthcare leaders to determine the most effective...

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  • How Predictive Analytics and Insights Can Improve Market Share

    How Predictive Analytics and Insights Can Improve Market Share

    The post-acute care market is becoming more competitive every day. Hospitals’ selectiveness in referral networks is increasing as multiple new providers enter the market. This means your...

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  • Tips on Introducing Value-Based Quality Care to the Day-to-Day Operations of Your Organization

    Tips on Introducing Value-Based Quality Care to the Day-to-Day Operations of Your Organization

    As healthcare continues to embrace value-based care, it’s increasingly important for organization leaders to be on-trend. Those who can quickly implement this way of thinking and operating will...

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  • Why We Need Data: Understanding How Healthcare IT Improves the Patient, Provider and Payer Experience

    Why We Need Data: Understanding How Healthcare IT Improves the Patient, Provider and Payer Experience

    Manual processes increase the risk that a healthcare organization wastes time, makes mistakes and misses out on potential earnings. They can hinder the patient experience and put a strain on...

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  • Why More Utilization of Data Can Lead to Fewer Denied Claims

    Why More Utilization of Data Can Lead to Fewer Denied Claims

    Denied claims negatively impact your financial performance, put more stress on your billers and hinder the patient experience. However, most denied claims can be prevented! There’s no reason to...

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  • 3 Ways to Make Your Eligibility Verification Process More Efficient

    3 Ways to Make Your Eligibility Verification Process More Efficient

    Eligibility verification is the first step in the revenue cycle – and arguably, the most important. Without an efficient verification process, it’s hard to communicate with payers and determine...

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  • How to Reduce A/R Days and Increase Revenue Cycle Management Efficiency

    How to Reduce A/R Days and Increase Revenue Cycle Management Efficiency

    It doesn’t matter how many patients walk through your doors if you’re only receiving a small percentage of payments. You can work hard and provide exceptional care, but as far as your bottom line...

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  • 4 Infection Prevention and Control Tips to Use in Your Organization

    4 Infection Prevention and Control Tips to Use in Your Organization

    There’s more to maintaining the health of your patients than treating them for their existing conditions. Providing a high level of quality care also means keeping them safe from additional health...

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  • Reducing Overtime Pay and Understaffed Shifts – A Closer Look at How to Better Manage Your Team

    Reducing Overtime Pay and Understaffed Shifts – A Closer Look at How to Better Manage Your Team

    Working overtime hurts employee morale. It causes staff burnout and hinders the patient experience, which can also occur when a shift is understaffed. There’s often a correlation between these two...

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  • Adjusting to Tech-savvy Millennials in the Healthcare Workforce

    Adjusting to Tech-savvy Millennials in the Healthcare Workforce

    Millennials are now the largest population of working Americans. This generation makes up 34% of the nation’s workforce, and many millennials are either already part of a healthcare organization...

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  • How to Better Educate Patients About Their Coverage Rights and Payment Responsibilities

    How to Better Educate Patients About Their Coverage Rights and Payment Responsibilities

    Many healthcare consumers experience confusion and stress regarding their insurance coverage and payment responsibilities. They often have questions about when payments are due, how much they’re...

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  • Clean It Up: 3 Tips to Transform Your Claims Efficiency

    Clean It Up: 3 Tips to Transform Your Claims Efficiency

    All healthcare providers want clean claims, but not all billing teams have the right tools and practices to operate efficiently. They may be working manually, taking too long to complete prior...

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  • The High Cost of Not Resubmitting Denied Low-value Claims

    The High Cost of Not Resubmitting Denied Low-value Claims

    Most billers would rather work on fresh claims than to go back and forth with payers to settle denied or partially-paid claims – especially if the new claims are for high-value services. This...

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  • More Money, Less Hassle: A Closer Look at the Value of Advanced Payment Practices

    More Money, Less Hassle: A Closer Look at the Value of Advanced Payment Practices

    A high-performing billing office is one that rarely sees denied or rejected claims, makes few mistakes and has a thorough understanding of the payers they work with. It’s one that operates at top...

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  • 3 Staff Retention Strategies You Need to Start Using

    3 Staff Retention Strategies You Need to Start Using

    As of 2017, the average rate of healthcare staff turnover was 20.6% – a number calculated out of 11 million employees in an array of different healthcare markets and job functions. From 2017 to...

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