The U.S. Postal Service is experiencing delays in mail delivery across the country. At the same time, Americans everywhere – especially vulnerable populations, such as elderly people and those...

For many healthcare organizations, strong financial performance requires more than clean claims and efficient patient payment processes. A commitment to efficiency, accuracy and ongoing innovation...

Labor costs consume most of a healthcare organization’s operating budget, so when it’s time to reduce costs, that’s usually the first place to look for savings. In fact, nearly half (44%) of CFOs...

The rising use of telehealth over the course of this year has signaled a loud and clear message across the healthcare landscape: telehealth is the future of patient/provider interactions. However,...

Telehealth services are becoming a desirable way to deliver and receive care - but challenges exist. Learn more about long-term telehealth success!

A recent study of data from the Centers for Medicare & Medicaid Services (CMS) by the Center for Medicare Advocacy (CMA) has shown a disconnect between the results of CMS infection control surveys...

The Centers for Medicare & Medicaid Services (CMS) has imposed more than $15 million in penalties on 3,400 skilled nursing facilities for failure to comply with infection control regulations in...

Healthcare workers across the U.S. – many who thought the worst of the COVID-19 pandemic was behind them – have been hit with a blast of harsh reality. Hospitals in California, Texas, Florida and...

It seems like eons since the first case of COVID appeared in the U.S. – even though it was only January. Since, we’ve been on a bit of roller coaster ride, as states have experienced peaks in...

In a memorandum released on June 25, CMS announced the end of the COVID-19 emergency waiver for staffing data submissions. Back in March, CMS had granted a series of blanket waivers to lessen...

Uncompensated care is a growing concern for hospitals, health clinics and skilled nursing facilities. In 2016 and 2017, community hospitals provided $38.4 billion in uncompensated care—a $2.3...

While healthcare profit margins continue to dwindle, the aging population increases. According to the U.S. Census Bureau, by 2030, adults aged 65 and older will outnumber children under the age of...

Regardless of the business you’re in, the capability to efficiently capture, manage and collect revenue is critical to success. Many healthcare organizations are turning to revenue cycle...

Revenue cycle management (RCM) in healthcare is the fiscal process that guides the identification, management and collection of payments for patient services. The process begins with patient...

We understand that your focus is (and should be) caring for your patients. But we also understand that patient care cannot happen without processes in place to ensure proper payment of expenses....

For physician practices, hospitals and all healthcare organizations, streamlining your revenue cycle management is critical. One of the best ways to recoup payments faster is with up-front...

If 2020 has taught us anything, it’s that nurses rise to the challenge during times of crisis. For months, we’ve heard heroic stories of nurses playing pivotal roles in the pandemic response and...