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Welcome to our Resource Center! We hope you'll enjoy our flipbooks, articles, webinars and other tools. They're all here to help you learn about healthcare news, optimizing your workflow and more.

  • Is your workflow impeding revenue?

    Is your workflow impeding revenue?

    The reimbursement landscape is changing, and healthcare organizations can’t keep up with outdated or flawed systems and processes. The days of Medicare and Medicaid comprising the majority of...

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  • Helping Hospitals Capture Payments with SECUREPAY

    Helping Hospitals Capture Payments with SECUREPAY

    Patients are now the third-largest healthcare payer in the country, following only Medicare and Medicaid. The implications for hospitals are significant.

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  • Consumerism: The New Patient Mindset

    Consumerism: The New Patient Mindset

    Patient attitudes have shifted as they accept a greater share of the cost for their healthcare. As they pay more, they expect to be treated like customers.

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  • The High (and Hidden) Costs of Staff Turnover in Healthcare

    The High (and Hidden) Costs of Staff Turnover in Healthcare

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  • Accept all forms of patient payment with ABILITY SECUREPAY™1:04

    Accept all forms of patient payment with ABILITY SECUREPAY™

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  • 4 Workflow Hacks for Getting Paid Faster

    4 Workflow Hacks for Getting Paid Faster

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  • [Infographic] Top 10 Reasons for Denials and Reductions in SNF Claims

    [Infographic] Top 10 Reasons for Denials and Reductions in SNF Claims

    Is your facility tripped up by the top reasons for claim denials and reductions? Learn what they are and how you can respond to minimize errors and delays in reimbursement.

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  • Transform eligibility checks with ABILITY | COMPLETE®1:48

    Transform eligibility checks with ABILITY | COMPLETE®

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  • 7 Hidden Ways Technology Can Help Your Workflow Now

    7 Hidden Ways Technology Can Help Your Workflow Now

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  • Healthcare's Top Billing Time-Wasters

    Healthcare's Top Billing Time-Wasters

    Inefficiencies in the billing process cost healthcare organizations in ways that are both obvious and hidden. This flipbook identifies some of the most difficult problems administrators face.

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  • Rising Deductibles Drive More Patients to HSAs

    Rising Deductibles Drive More Patients to HSAs

    If patients get sticker shock on their health plan deductibles in January, it’s bound to be contagious. Providers trying to get paid will catch it too.

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  • ABILITY SMARTFORCE Scheduler

    ABILITY SMARTFORCE Scheduler

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  • Social Security Numbers to Disappear from Medicare Cards

    Social Security Numbers to Disappear from Medicare Cards

    Medicare beneficiaries start receiving cards in 2018 with new patient identifiers. Social Security numbers will no longer be used. ABILITY will be ready.

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  • [Infographic] 8 signs your patient may be misusing opioids

    [Infographic] 8 signs your patient may be misusing opioids

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  • Data analytics fluency is a must for today’s nurse leaders

    Data analytics fluency is a must for today’s nurse leaders

    As we celebrate Nursing Home Week, it’s appropriate to mark trends in nursing practice. Data analytics is the next technology frontier for nursing.

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  • On The Front Lines of the Opioid Crisis44:03

    On The Front Lines of the Opioid Crisis

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  • Occupational therapists deliver patient independence and cost savings

    Occupational therapists deliver patient independence and cost savings

    April is Occupational Therapy month and a chance to celebrate the cost-savings and quality of care OTs bring to the healthcare system.

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  • Are eligibility changes putting you at risk?

    Are eligibility changes putting you at risk?

    In the midst of potential changes to the ACA it can be easy to forget the importance of the basics like patient eligibility. Checking for changes in patient insurance coverage will always be a top...

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  • Value-based care: burden or benefit?

    Value-based care: burden or benefit?

    With the uncertain future of the Affordable Care Act (ACA), it’s hard to know which features of the program, if any, will be preserved.

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  • Is patient bad debt hurting your bottom line?

    Is patient bad debt hurting your bottom line?

    Healthcare providers are increasingly finding themselves acting as banks and bill collectors when it comes to getting paid for care. With the rise of high-deductible health plans and other...

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  • The Unwelcome Surprise: Patient Insurance Changes

    The Unwelcome Surprise: Patient Insurance Changes

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  • 5 ways to use analytics to improve the Medicare RCM workflow

    5 ways to use analytics to improve the Medicare RCM workflow

    See 5 ways your organization can apply Medicare analytics to maximize reimbursements. Revenue cycle management can be improved quickly.

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  • Innovative Scheduling Strategies that Leave No One Behind

    Innovative Scheduling Strategies that Leave No One Behind

    Lift staff morale, improve shift coverage, manage labor costs, and elevate patient care by improving staff scheduling operations for your entire workforce.

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  • Guardian Angels Senior Services Sees Overtime Drop With Smart Scheduling

    Guardian Angels Senior Services Sees Overtime Drop With Smart Scheduling

    Learn how Guardian Angels Senior Services is reducing absenteeism and overtime and improving manager productivity with ABILITY SMARTFORCE Scheduler.

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  • Ambulatory ER Facility Uses Scheduling Technology to Improve Staff Engagement and Save Money

    Ambulatory ER Facility Uses Scheduling Technology to Improve Staff Engagement and Save Money

    This case study shows how the right staff scheduling system delivers cost savings, staff engagement and high value to support a stand-alone ER facility.

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  • Scheduling Automation Fosters Collaboration and Boosts Staff Engagement

    Scheduling Automation Fosters Collaboration and Boosts Staff Engagement

    This case study shows how staffing technology streamlines open shift management, improves operations and increases caregiver satisfaction.

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  • Can't-Miss Staffing Strategies0:37

    Can't-Miss Staffing Strategies

    Discover proven techniques that value, protect and optimize nurses.

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  • 4 Ways Scheduling Technology Helps Reduce Turnover

    4 Ways Scheduling Technology Helps Reduce Turnover

    Healthcare staffing shortages and turnover are complex issues – but adopting the right scheduling app can play a key role in boosting retention. Learn how.

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  • The High Cost of Doing Nothing: Why Ineffective Scheduling Methods Must Be Overcome Now

    The High Cost of Doing Nothing: Why Ineffective Scheduling Methods Must Be Overcome Now

    Take action to address the looming healthcare staffing crisis. Leverage scheduling technology to achieve powerful results quickly.

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  • Seven Staffing Strategies that Value, Protect and Optimize Nurses

    Seven Staffing Strategies that Value, Protect and Optimize Nurses

    Empower your nurses with these staffing practices that provide a better work/life balance and improve their work environment.

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  • Mobile readiness is a must-have for scheduling software

    Mobile readiness is a must-have for scheduling software

    In an environment where the expectation is quickly becoming “anytime, anywhere” access to data, the need for mobility in staff scheduling has never been greater. For starters, consider the...

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  • Discover How ABILITY Simplifies Healthcare Complexity

    Discover How ABILITY Simplifies Healthcare Complexity

    From RCM to workforce management, discover how ABILITY simplifies every aspect of your organization.

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  • Better Scheduling Guaranteed

    Better Scheduling Guaranteed

    Stop wasting time and effort on outdated, error-prone scheduling. Instead, adopt ABILITY SMARTFORCE Scheduler to simplify and speed up your staffing.

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  • Simpler Pharmacy Scheduling Is a Tap Away

    Simpler Pharmacy Scheduling Is a Tap Away

    Need a simpler way to schedule your full-time, part-time and floating pharmacists and technicians? View this infographic to learn how ABILITY can help.

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  • Is Overtime Exhausting Your Healthcare Budget?

    Is Overtime Exhausting Your Healthcare Budget?

    To reduce overtime and the labor budget, healthcare organizations need real-time scheduling visibility. Check out this new infographic to learn more.

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  • Nurse Burnout: We Can Do Better

    Nurse Burnout: We Can Do Better

    Nurses increasingly are burning out. Gain deeper insight into this growing problem – and why it’s critical for nursing leaders to address it now.

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  • Improve staff-manager relationships with collaborative scheduling

    A healthy relationship between staff members and their manager can positively impact turnover rates, vacancy rates, percentage of sick calls, quality of work and staff satisfaction scores. With so...

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  • Visibility and access are key to making strong, data-driven decisions

    Data-driven or evidence-based decision-making is a must in today’s world of staffing and scheduling. We use data to inform decisions, track the impact of decisions, defend decisions, and identify...

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  • Staff Scheduling and Communication During Critical Times10:04

    Staff Scheduling and Communication During Critical Times

    For those on the front lines, these are unprecedented times of disruption. Make sure you have the visibility and communication tools needed to manage your schedule and fill shifts fast.

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  • ABILITY SMARTFORCE EZ Scheduler

    ABILITY SMARTFORCE EZ Scheduler

    How can you improve workforce productivity, easily fill open shifts and control labor costs, all while maximizing staff engagement? Learn more about our affordable, cloud-based application.

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  • Prestige Care Gains Real-Time Staffing Visibility with ABILITY SMARTFORCE1:36

    Prestige Care Gains Real-Time Staffing Visibility with ABILITY SMARTFORCE

    How did Prestige Care improve scheduling at its 80 senior living communities across eight states? Check our our video for a first-hand look at the power of ABILITY SMARTFORCE.

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  • How Mobile Applications Streamline Scheduling and Credentialing

    How Mobile Applications Streamline Scheduling and Credentialing

    Adopting cloud-based mobile staffing frees up time, increases morale, boosts efficiency and saves money. But most importantly, to helps your managers and nurses focus on what matters most: patients.

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